Emails are automatically sent from our system within 60 seconds of registration. Not receiving a confirmation email is usually due to spam filtering, either by your ISP or settings on your computer.

You may want to check your spam or bulk mail folders, to see if your activation email was routed there. You will also want to make sure virnetbid@virnetbid.com is in your allowed senders list.

If you continue to have problems receiving the activation email, you may need to create a new account and use a different email address. Yahoo and Gmail email addresses work very well with our system.

When trying to login and you receive a username not valid error means one of two things:

1) You have mistyped your username. Try logging in again, and be sure you spell your username exactly as you used to register.

2) We have deleted your account for failure to provide complete and/or accurate contact information. We screen all new registrations. If we find a registration with missing or invalid contact info, we automatically delete the account.

It is the user’s responsibility to enter complete and accurate information when registering. The majority of registrations that we automatically delete are due to users not entering their complete name. First name only is not valid contact info. The second major factor that results in account deletion is entering an invalid phone number. A valid phone number where you can be reached is required for all members.

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